Privacy Policy
Last updated 1 September 2026.
Template content. This policy is sample text for a concept website. A real business should have it reviewed against its own data practices before publishing.
Who we are
Kennet Kitchens & Bathrooms Ltd (“we”, “us”) is the data controller for personal data collected through this website. You can contact us at Unit 4, Kennet Court, Swindon SN1 0AA, by email at hello@kennetkitchens.example or by phone on 01632 960 482.
What we collect
When you request a quote or send us a message, we collect the details you give us: your name, email address, phone number, postcode, preferred contact time, information about your project and any photos you choose to share.
We do not use analytics, advertising or tracking cookies on this website. See our cookie policy.
How we use it, and our lawful basis
- To respond to your enquiry and prepare a quote, because you have asked us to (steps prior to entering a contract) and with your consent.
- To carry out and manage your project if you go ahead (performance of a contract).
- To keep records for guarantees, warranties and accounting (legal obligation and legitimate interests).
We will never sell your data or use it for marketing without your separate, explicit agreement.
Who we share it with
Only where needed to deliver your project: for example, worktop fabricators who need your address to template on site, building control where notification is required, and the service that processes our website form submissions. All are bound to protect your data.
How long we keep it
Enquiries that don’t go ahead are deleted after 12 months. Customer records are kept for the length of our guarantee plus one year (11 years), and financial records for as long as the law requires.
Your rights
Under UK GDPR you have the right to access your data, correct it, have it deleted, restrict or object to its use, and receive a copy in a portable format. Where we rely on consent, you can withdraw it at any time. Contact us using the details above to exercise any of these rights.
If you’re unhappy with how we’ve handled your data, please tell us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Security
This website is served over HTTPS, and form submissions are encrypted in transit. Access to customer records is limited to the staff who need it.