Kitchen and Bathroom Fitting: Your Questions Answered

Yes. The design visit, the 3D plan and the written quote are all free, and you are under no obligation to go ahead. We would rather you take your time and choose us because the plan is right.

Most of our fitted kitchens come in between £12,000 and £35,000, and most bathrooms between £8,000 and £20,000, including everything from strip-out to final clean. Our kitchen cost guide breaks down where the money goes.

Not unless you change the plan. Our quotes are fixed and itemised. If we uncover a genuine surprise, such as rotten joists under a bath, we stop, show you, and agree the cost in writing before doing anything.

Typically a deposit when you order, a stage payment when materials arrive on site, and the balance once the work is finished and you are happy. Every stage is written into the quote before you sign.

For bathrooms, often yes, as long as we check the items before fitting day. For kitchens we fit the ranges we supply, because we can then guarantee the whole job, from carcass to worktop.

Design visits are usually available within a week or two. Installation slots tend to be booked six to ten weeks ahead, and kitchen lead times depend on the range and worktop you choose.

Replacing a kitchen or bathroom rarely needs planning permission. Some electrical, structural and drainage work falls under building regulations, and our NICEIC-registered electrician and Gas Safe engineer certify their own work. If a wall is coming out, we arrange the structural engineer and building control for you.

A typical kitchen takes two to four weeks on site and a bathroom one to two weeks. We set up a temporary sink where we can and, if you only have one bathroom, we plan the work so you are without a toilet for as short a time as possible, usually just a day.

No. Our fitters, tiler, plumber, electrician and Gas Safe engineer are all part of our own team of nine. The only outside specialists we use are worktop templaters and, where needed, a structural engineer.

Not all day. Plenty of customers go to work and leave us a key. Your project manager will message you at the end of each day with progress and photos.

We strip it out and take it away as part of the job, using licensed waste carriers. Anything reusable, such as appliances or sanitaryware in good condition, can be left for you or donated.

Our workmanship: the fitting, plumbing, electrics and tiling we carried out. Products are covered separately by their manufacturers, often for longer, and we handle those claims for you.

Call or email us. Your project manager will arrange a visit, usually within a few working days, and put it right. Most issues in the first weeks are small adjustments, like a door hinge settling.

Yes. We have a Gas Safe registered engineer and an NICEIC-registered electrician on our own team, and you receive the relevant certificates in your handover pack.